{"id":35114,"date":"2023-07-06T10:45:27","date_gmt":"2023-07-06T10:45:27","guid":{"rendered":"https:\/\/wpvip.tgalpha.com\/?p=35114"},"modified":"2024-10-28T10:43:34","modified_gmt":"2024-10-28T10:43:34","slug":"our-new-fairer-pricing","status":"publish","type":"post","link":"https:\/\/wpvip.tgalpha.com\/gb\/our-new-fairer-pricing","title":{"rendered":"Our new, fairer pricing"},"content":{"rendered":"\n

We\u2019ve started using a new, fairer pricing model for our transfers, giving our customers even cheaper ways to make international money transfers.<\/p>\n\n\n\n

Now, as well as offering low fees on instant card-to-card transfers, we\u2019re showing our customers how to make bank transfers for even less.<\/p>\n\n\n\n

We\u2019re rolling it out in a few select markets before we expand it further.<\/p>\n\n\n\n

By offering this kind of transparency, we hope to help them control their finances, and make their hard-earned money go further.<\/p>\n\n\n\n

Here\u2019s how our new fairer pricing system works.<\/p>\n\n\n\n

What needed to change?<\/strong><\/p>\n\n\n\n

Our old delivery fees were based on delivery speeds. But the true cost isn\u2019t based on speed alone. <\/p>\n\n\n\n

In fact, the cost mainly depends on which payment methods customers choose. Paying with a card (and sending to a card) costs TransferGo more than paying from or to a bank account. <\/p>\n\n\n\n

Why? Because it takes a whole lot of infrastructure (partnerships, apps, etc) to make card payments so quick and easy. That infrastructure is expensive\u2014and gets even more expensive if, say, one of our partners raises their card fees.<\/p>\n\n\n\n

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Under our new pricing system, we still offer those card-to-card payments for the same low fees, and they\u2019re still the fastest way to send money.<\/p>\n\n\n\n

But we also show when there\u2019s an even cheaper way. So our customers know exactly where the costs are, and can make a fully informed decision.<\/strong><\/p>\n\n\n\n

How are the fees worked out now?<\/strong><\/p>\n\n\n\n

Under the new system, the fees reflect the cost of the payment method chosen by the customer. They can still see which transfer is fastest, but they can also see which is the cheapest.<\/p>\n\n\n\n

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The app makes clear which transfers are \u2018Best value\u2019, which will get there first, and which are \u2018Recommended\u2019\u2014maybe the ideal combination of speed and cost.<\/p>\n\n\n\n

Card payments cost the same as before. Larger transfers by card cost more than smaller ones, because we are charged a percentage fee on top of the fixed fee.<\/p>\n\n\n\n

Bank transfers, on the other hand, have a fixed fee, so no matter how much you send, we only charge a few cents. <\/p>\n\n\n\n

The cost of the transfer also depends on whether you\u2019re sending the money to a card, or to a bank account. <\/p>\n\n\n\n

Which one should I use?<\/strong><\/p>\n\n\n\n

It all depends on what you\u2019re after.<\/p>\n\n\n\n

Card payments are fast. They don\u2019t just arrive quicker, but they\u2019re easier to perform in the app. It\u2019s still an excellent, fair fee for a super slick experience. <\/p>\n\n\n\n

Bank payments require a few more steps, and cost much less. It\u2019s like asking a no-frills airline to get your money from A to B: a bit less smooth, but it costs you less and it does the job.<\/p>\n\n\n\n

We recommend you pay by card when:<\/p>\n\n\n\n